Privacy Policy

Last Updated: June 15, 2024

ProTrade Investing ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website protradeinvesting.com (the "Site") or use our investment courses and services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

1. Information We Collect

1.1 Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, subscribe to our newsletter, respond to a survey, fill out a form, or in connection with other activities, services, features or resources we make available on our Site. Personal information may include:

• Contact information (such as name, email address, phone number, and mailing address)
• Demographic information (such as age, gender, and location)
• Payment information (such as credit card details and billing address)
• Account credentials (such as username and password)
• Profile information (such as profile picture and preferences)

1.2 Usage Data

We automatically collect certain information when you visit, use or navigate the Site. This information does not reveal your specific identity but may include:

• Device and browser information (such as IP address, browser type and version, device type, operating system)
• Usage information (such as pages visited, time spent on pages, click-through data, referral sources)
• Location data (such as general geographic location based on IP address)
• Cookies and similar tracking technologies (as explained in our Cookie Policy section)

2. How We Use Your Information

We may use the information we collect from you for various purposes, including to:

• Provide, maintain, and improve our Site and services
• Process transactions and send related information, including confirmations and invoices
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities in connection with our Site
• Detect, prevent, and address technical issues, fraud, and other illegal activities
• Personalize and improve your experience on our Site
• Comply with legal obligations

3. How We Share Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of such a transaction.
• Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the Site to function properly and cannot be switched off in our systems.
• Performance/Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site.
• Functional Cookies: These cookies enable the Site to provide enhanced functionality and personalization.
• Targeting/Advertising Cookies: These cookies may be set through our Site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Third-Party Services

Our Site may contain links to third-party websites or services, such as social media platforms. We are not responsible for the privacy practices or the content of such third-party websites or services. We encourage you to read the privacy policies of any third-party websites or services that you visit.

We use the following third-party services on our Site:

• Google Analytics for website analytics
• Facebook Pixel for advertising and analytics
• Payment processors for transaction handling

6. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us